Learner Supports

Tipperary ETB provide a range of information and supports for learners to ensure that our programmes and services are accessible to all. To reinforce inclusion for all our learners many colleges, centres, and programmes provide customised learning support including individual/group support, supportive learning technologies and enhanced building design to accommodate people with disabilities.

Information to Learners

Tipperary ETB’s  FET Centres must provide appropriate, relevant and accurate information to learners. Local FET centre information includes the following:

  • Entry requirements
  • Programme information
  • Learner responsibilities regarding assessment
  • Assessment methods, stages and appropriate sequencing
  • Repeat assessment criteria and learner appeals mechanisms
  • Guidelines regarding assessment modifications and accommodations, where appropriate, to facilitate specific learner needs
  • Health and safety protocols
  • Code of conduct/behaviour
  • Disciplinary procedure
  • Complaints procedure
  • Data Protection and associated policies

Learner Handbooks

Learners can access local handbooks available here or in their centres:

Teaching, Learning and Assessment Support

On admission to a TETB programme, learners are encouraged to discuss any special needs or disabilities with staff so that the appropriate supports for teaching, learning and assessment can be considered. It is important that learners discuss their needs with centre staff as early as possible.

Reasonable Accommodation

If a learner requires special accommodation for assessment, they should inform their FET centre as soon as possible (ie teacher, tutor, trainer, principal, other) and submit a written application. Learners must provide evidence of the need. Go to the Reasonable Accommodation webpage for more information and how to apply.

Academic Skills Supports

There are a number of useful resources and guides that are available for learners during their course to help support the development of academic skills and practices as they progress through their programme.

  • The Referencing Handbook is an essential resource for learners, particularly those studying Level 5 and 6 programmes. This handbook explains the importance of referencing, what plagiarism is and how to go about referencing the various different sources of information that learners use in their written work for assessment purposes.
  • The Study and Learning Handbook for FET courses is another useful booklet to help learners make the most of their time while studying and also shows learners how to be successful in their studies. This handbook looks at individual learning styles, strengths and weaknesses and provides useful study tips and other supports.
  • The Academic Writing Handbook for Learners is another useful guide for learners in helping them to develop good academic writing skills which is important for the preparation and presentation of written work for assessment purposes.
  • The FET Digital Library contains many digital resources to support learning practices. A document library, resources for assignment planning, conducting effective internet searches, tips for online privacy and security is just some of the material that is available to learners in FET.

The local FET centre will also have handbooks, guides and resources available to learners.

Guidance

The Adult Guidance Service offers information to learners, and the general public, on local and national courses available as well as providing guidance on progression opportunities.

Adult Learning Scheme

The Adult Learning Scheme is a confidential basic adult education service for those whose skills range from very low level literacy skills to those who wish to improve their basic skills and also avail of the opportunity to work towards accreditation at NFQ levels 1, 2 or 3.

Grant Information

Through the Adult Guidance and Information service, we provide general information in relation to grants. Please click here for contact information for this service.

Further information can also be found on Department of Employment Affairs and Social Protection’s website.

Learner Complaints

Learners who have an issue are encouraged and supported to talk to their teacher/tutor as the first point of contact. Learner complaints is an important source of feedback. If  a learner is not happy after meeting their teacher/tutor, they can make a formal complaint by following the procedures in the centre for making a complaint.

If the complaint remains unresolved and you want to take further action, learners can complete the Learner complaints form and submit by email to Tipperary ETB to:

  • nenagh@tipperaryetb.ie,  or
  • clonmel@tipperaryetb.ie

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