Feedback received from learners is an essential element of the life cycle of a programme within Tipperary ETB (TETB) and may be sought through, for example, written learner evaluations, online surveys, learner testimonials, via tutor feedback and verbal feedback. This feedback is used to inform improvements.
See below for samples of learner feedback received:
- Adult Literacy Programme – a letter of appreciation sent by the learner to the manager, 2020
- BTEI Healthcare learners – their reflections of experiences and achievements in the “Wall of Words”, 2019
- Clonmel Community Training Centre – extracts from a learner’s Appreciation Speech, 2019
- Roscrea Community College – video of learner experiences from PLC courses, 2019
- Templemore College of Further Education – extracts from learner testimonials, 2019
- Adult Learning Scheme – graph of learner responses to survey, 2019
- National FET Learner Forum Report – an Aontas report on what Learners reported about their TETB FET Experience, 2019
The authentication processes in TETB provide an opportunity to monitor the effectiveness and implementation of assessment. The results approval process allows for the review of all reports generated during the authentication process. The results approval panel members identify and discuss any issues arising in relation to the reports and make recommendations for improvements or corrective actions. The reports of the results approval panel are available for viewing via SharePoint so that all FET staff can inform themselves of actions/recommendations.
Executive Self-Evaluation and Quality Improvement Plans and Reports
TETB completed an executive self-evaluation exercise in 2018 to evaluate the governance and management of QA and the effectiveness of QA procedures in TETB. The outcome of this exercise was a report and an improvement plan which set out areas identified for improvements and corresponding timelines.
The production of an annual quality improvement plan and an annual progress report will form a central part of TETB’s quality improvement process. Reports to date, can be found below:
- TETB Executive Self Evaluation (ESE) Report, 2018 – click here
- TETB Quality Improvement Plan (QIP), 2018 – click here
- Progress Report on TETB’s 2018 QIP – click here
- TETB Quality Improvement Plan, 2019 – click here
- Progress Report on TETB’s 2019 QIP – click here
- TETB Quality Improvement Plan, 2020 – click here